See if Youre Pre-Qualified, Credit Intel Financial Education Center. Items permanently affixed to a home, office, vehicles, etc. Terms apply. Additional Information. Cards with this higher level of coverage include: The information for the Centurion, Business Centurion and Hilton Aspire cards has been collected independently by The Points Guy. Purchase protection will reimburse Amex Gold card cardholders for up to $10,000 per covered purchase and up to $50,000 for all covered incidents per cardholder during a calendar year (coverage limits apply). To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Advisor site. American Express AMEX Assurance Company PO Box 981553 El Paso TX 79998-9920 (800) 858-5971 Toll Free Fax (800) 322-1277 Phone Purchase Protection Claim Form Claim Number (required) Instructions: Please. The claim should be provided within thirty (30) days of the loss or as soon as reasonably possible. JT Genter is a freelance points, miles and credit card writer formerly of The Points Guy. American Express Purchase Protection - FlyerTalk Forums American Express makes it easy for you to file a claim for your lost, damaged or stolen item within 90 days from the date of your purchase. Here's a step-by-step guide to submitting a claim for return protection through Amex. Business fixtures including air conditioners, refrigerators and heaters. Items voluntarily or involuntarily discarded. How to file a purchase protection claim with Amex. Enrollment required. What You Should Know About Foreign Transaction Fees. Thought I only needed a quote for reimbursement so I went to an authorized repair place that quoted approx $400. Credit Score ranges are based on FICO credit scoring. Dozens of cards offer this benefit. The most common coverage amount is $1,000 per covered incident, but some premium American Express cards cover purchases up to $10,000 per incident. Permanent household items such as carpet, flooring, air conditioners and refrigerators. After logging in, click "File a Claim." Go through the online claim process and provide the required information. With Amex purchase protection, eligible purchases are insured for up to 90 days against damage, theft, and loss. Covered Eligible Purchases are items bought with your Eligible Card and are covered for the first 90 days after the day of purchase. By Cristina Gibson | American ExpressCredit IntelFreelance Contributor. If you're comparing credit cards based on their purchase protection, you'll find the current American Express consumer cards with this benefit in the table below. Dozens of AmEx cards offer purchase protection benefits. American Express makes it easy - you can file your claim online or by giving us a call at 1-800-322-1277; if international, call collect at 1-303-273-6498. Credit Intel - Financial Education Center. This influences which products we write about and where and how the product appears on a page. Your complete guide to shopping protections on American Express cards, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Reserve Business American Express Card, Marriott Bonvoy Brilliant American Express Card, Hilton Honors Aspire Card from American Express, The Business Platinum Card from American Express, Hilton Honors American Express Aspire Card, Blue Cash Preferred Card from American Express, The Blue Business Plus Credit Card from American Express, Best credit cards for extended warranties, The best credit cards with price protection, Do Not Sell or Share My Personal Information. American Express purchase protection works by covering the damage or theft of eligible purchases for up to 90 days after the purchase date. . Earn 5x Membership Rewards Points for flights booked directly with airlines or with American Express Travel on up to $500,000 per calendar year. How do I Earn Membership Rewards Points? At that point, sit back and relax. With most Amex cards, youre covered for up to $1,000 per covered incident and up to $50,000 per year, but the reimbursement doesnt include any shipping or handling expenses. %
Let's take a look at the current coverage on, holders are covered for up to 90 days from the date of a covered purchase of an eligible item. This purchase protection product covers damage and theft, but only up to $500 per claim and $50,000 per account. Shop more. Jewelry and watches are also excluded. Blue Cash Everyday Card from American Express. In contrast, more than a dozen personal American Express cards include loss as a qualified purchase protection reason in their benefits. You must file a claim within 90 days of your original purchase through this link or by calling 800-228-6855. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. There are more than a dozen personal cards that offer $10,000 in purchase protection coverage per item. Authorized users are also covered. When deciding which travel rewards card to use for large purchases, its important to look beyond the points and miles you earn. The Platinum Card from American Express American Express Gold Card and Delta SkyMiles Reserve American Express Card (Terms apply, see rates & fees) are just a few examples. Authorized users are also covered, as long as theyre U.S. residents. Visit americanexpress.com/benefitsguide for details. Eligibility and Benefit level varies by Card. when you need coverage is essential. As with any insurance or coverage product, AmEx purchase protection comes with limitations and exclusions. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Click "File a Claim," then provide the required information. Often, you will get a response to your initial claim inquiry within 48 hours. 4 0 obj
American Express purchase protection works by covering the damage or theft of eligible purchases for up to 90 days after the purchase date. Earn 5x Membership Rewards Points on prepaid hotels booked with American Express Travel. You also may be asked to return the item to Amex in the event it cant be repaired or to provide proof of loss via a repair estimate form or photographs showing the item's current condition. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. We believe everyone should be able to make financial decisions with confidence. He writes for The Ascent and The Motley Fool, and his work has appeared in USA Today and Yahoo! Once youve submitted the necessary supporting documents, American Express will send you an email confirmation stating your documents were received. Understanding Homeowners Insurance Premiums, Guide to Homeowners Insurance Deductibles, Best Pet Insurance for Pre-existing Conditions, What to Look for in a Pet Insurance Company, Marcus by Goldman Sachs Personal Loans Review, The Best Way to Get a Loan With Zero Credit. You must file a claim within 30 days of loss through this link or by calling 800-228-6855. Is The White Lotus breaking up with Four Seasons ahead of Season 3? Your, Some cards have return protection as an included benefit, and using this perk is especially easy with, This is a valuable benefit to keep in mind with any holiday shopping you plan to do. To get the best possible experience please use the latest version of Chrome, Firefox, Safari, or Microsoft Edge to view this website. If you try to return an eligible item within 90 days from the date of purchase and the merchant won't take it back, American Express may refund the full purchase price excluding shipping and handling, up to $300 per item, up to a maximum of $1,000 per calendar year per Card account, if you purchased it entirely with your eligible American Express Card. Delta SkyMiles Platinum American Express Card. To view rates and fees for the Delta SkyMiles Reserve American Express Card please visit this page. Return protection is a super valuable benefit, and luckily it's available on virtually all American Express cards. How do I find and add Amex Offers to my Card? You can choose to receive a statement credit or direct deposit into most U.S. checking and savings accounts. If an eligible purchase is damaged, stolen, or lost within 90 days of the purchase date, you can file a claim for reimbursement. For full Terms and Conditions, see www.americanexpress.com/PPterms. Our editor's ratings analyze fees, bonuses, rewards, and benefits to highlight the simplest and most valuable credit cards available. All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. Policies are underwritten by AMEX Assurance Company. There are some types of purchases that aren't covered by Amex purchase protection. There is a maximum coverage amount of $10,000 per item and $50,000 per calendar year.*. American Express makes it easy you can file your claim online or by giving us a call at 1-800-322-1277; if international, call collect at 1-303-273-6498. Be sure to check your cardholder agreement for your specific benefits. How do I file a purchase protection claim? He covers credit cards, loyalty programs and family travel. JavaScript must be enabled to experience the American Express website and to log in to your account. Almost every American Express credit and charge card offers purchase protection of some degree. How do I Redeem Membership Rewards Points. More information can be found, American Express makes it easy you can file your claim. Plus, your own feed of TPG content. Let's take a look at the current coverage on The Platinum Card from American Express as an example. Related: The best credit cards with price protection. has been a Senior Points and Miles Contributor for TPG since 2012. You need to try to return the item to the original retailer within 90 days of the purchase date, and you need to contact Amex within 90 days of the purchase date to initiate the claim. Log in to your American Express account. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. You should do this within 30 days (or as soon as reasonably possible) of your eligible item being damaged, stolen, or lost. 1 CLAIM DETAILS 2 DOCUMENT LIST Enter your claim details. How do I find and add Amex Offers to my Card? It can help protect covered purchases made on your eligible card when theyre accidentally damaged, stolen, or lost, for up to 90 days from the covered purchase date. Terms apply. To start the process, log into your AmEx account and go to the claims center page. For return protection, you have to file a claim within 90 days of your original purchase. Terms apply to the offers listed on this page. Our partners compensate us. All information about Amex EveryDay Credit Card has been collected independently by NerdWallet . The coverage maximum with most American Express cards is $1,000 per claim. The Centurion Card from American Express and The Business Centurion Card from American Express. Select "purchase protection" on the next page and continue the process. However, there are varying levels of protection. Motorized vehicles, parts and accessories. If you try to return an item within 90 days of purchase and the merchant won't accept it, American Express will take it back instead and reimburse you up to $300 per claim and $1,000 per card per year (based on the year of purchase). See if Youre Pre-Qualified, Credit Intel Financial Education Center. To file an American Express return protection claim . Now there are even more places your Platinum Card can get you complimentary entry and exclusive perks. Terms apply to offers listed on this page. Most products bought with your American Express card are covered by Amex purchase protection. Negotiable instruments, such as stamps and travelers' checks. AmEx makes it easy to file a purchase protection claim on its website. Yes, cardmembers of the American Express Gold Card are covered by AmEx's purchase protection coverage. Purchases must be made in the U.S. or its territories1. Amex adds cell phone protection benefit -- check to see if your card is The information for the Amex Green Card has been collected independently by The Points Guy. Terms, conditions and limitations apply. Fortunately, American Express offers it as one of its standard perks, including with its cards that don't have an annual fee. <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>>
Everything you need to know about American Express purchase protection Extended Warranty benefits extend your manufacturers warranty coverage, often by as much as a year. For claims filed internationally, you can dial 1-303-273-6498. Purchase protection is included in many U.S. American Express cards at no additional cost to the cardholder. For most people, the purchase protection benefit offered by some credit cards flies under the radar. out It also includes their coverage maximums per purchase and calendar year. All policies have a maximum limit of $50,000 in claims per calendar year. By clicking Sign up, you agree to receive marketing emails from Insider Past performance is not indicative of future results. The claim process begins when you file your claim. If not, please enter the text below. All Credit Intelcontent is written by freelance authors and commissioned and paid for by American Express. You might be using an unsupported or outdated browser. As a digital nomad for nearly five years, JT proves through experience that credit card rewards can drastically reduce the cost of travel. This depends on the circumstances of the loss. Amex purchase protection lasts for 90 days from the purchase date. No annual fee You wont have to pay an annual fee for all the great features that come with your Freedom Unlimited card. It isn't and even better, the process is very simple. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Curious to hear people's stories using purchase protection with AMEX. 5 Stars, 80,000 Membership Rewards Points after spending $6,000 on purchases on the Card in the first six months of card membership. Get started here: To file an Amex purchase protection claim, visit americanexpress.com/onlineclaim. However, not all purchases and losses are covered by AmEx purchase protection. Shopping Protection | Purchase Protection Plan | Amex CA All information about Hilton Honors American Express Aspire Card has been collected independently by NerdWallet. The Ascent is a Motley Fool service that rates and reviews essential products for your everyday money matters. AmEx purchase protection generally covers theft, loss and damage to eligible items within 90 days of purchase.