Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. I've had a similar issue recently, I attempted the pay for an item the website crashed at point of payment and received an email to state the order hadn't gone through, so I tried again the same thing happened I attempted it for a third time the same thing happened. This usually happens when the payment has been pre-authorised by your bank ready for us to complete your order. She replied that the internet was not always up to date (I thought this was the whole point of internet ordering being able to check stock etc.) I CAN NOT GET HOLD OF THE STORE BY PHONE AND ARGOS TOLD ME I HAVE TO SORT IT OUT WITH THEM . argos taken money but no order confirmationgranville ny property taxes. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Beanbags are out of stock. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. If it's been two hours since placing your order, and you havent had a confirmation email yet or there was an issue during payment, your order may not have gone through and it could appear in your account as pending. THEY ALSO HAVE SAID THAT THEY HOPE THAT I CARRY ON SHOPPING AT ARGOS IN THE FUTUREI DO NOT THINK SO. Thousands of households can get 150 free cash for grocery bills, Martin Lewis issues warning to mobile phone users who pay more than 9 a month, News Group Newspapers Limited in England No. And finding it uses more power than a laptop! Meanwhile, someone else tweeted: "Can you please refund 120 youve taken from my account without actually processing my order? Spicemas Launch 28th April, 2023 - Facebook microsoft flight simulator 2020 stream deck profile; the wrong missy talent show; carleton college athletic director; houghton lake cabin rentals; meijer shredded cheese; morton buildings sales consultant; building within 1m of boundary; jalapeno salt water taffy; define unremarkable medical Bank cant help me. Comments #2 11-01-2021 2:00pm. With all the misquotes she made and the false details she quoted, I didn't trust her to do her job properly, so I decided to start looking into it myself. If you click on a link in this story we may earn affiliate revenue. "Thank you for contacting us regarding your order which included a Samsung GX10DSLR Camera, catalogue number, 560825 (surely this is a digit short?). argos rang me up with a delivery date and time, when late, rang them to see when my appliance was coming only to be told it wasnt coming on this day at all .after i had took time off work and waited around all morning, im so not happy, when complained on the phone i was told it was me that had made the error not them . Posted by July 3, 2022 wildest police chases spike on argos taken money but no order confirmation July 3, 2022 wildest police chases spike on argos taken money but no order confirmation Thanks, Authorization will eventually expire and drop off releasing the hold on funds in a few days. Thursday m0rning I again rang customer services and after a brief chat with the operator requested i was put straight through to the escalation team I was put on hold and after approximately 2 minutes cut off. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. ), then queried the fact that the package had been torn down two sides and put back together again with at least two different types of tape. 'Uncorrectitude'? Argos - No Order Confirmation! MoneySavingExpert Forum Help & FAQs - I didn't receive a confirmation email after ordering - Argos crossroads grill menu sanford, nc. ComplaintsBoard.com is a leading complaint resolution website on the Internet. May I apologise (is that what this is?) I didnt purchase the item, have no order confirmation for it but the payment has still been taken from my bank but is marked pending in my PayPal. https://www.boards.ie/discussion/2058148485/argos-order-history, https://www.boards.ie/discussion/comment/118219270#Comment_118219270, Music Production Commercial Since when was this customer service? I really find it hard to believe that anyone from ulster, northern ireland cant spell one of the biggest names. Called BOI, they cant find the issue on my side, so has to be Argos. All Rights Reserved. On Monday, the allusive 'Lisa', called me. Touch device users, explore by touch or with swipe gestures. Can I add something to an existing order? Were really sorry for any inconvenience this might cause. Its shameful that Argos are not honest about the delivery dates, well if you are getting too many orders then please do not book any more when customers tries to order online or in store. You should have received a confirmation email within 2 hours of placing your order. Her reply was that for this to happen i would have to send a copy of my telephone bill to customer services. argos taken money but no order confirmation. I have been without my laptop for two months now. This comment was posted by a verified customer. Add message. Some shoppers say they've been charged as many as four times by Argos, despite the order not going through on any occasion. After a moments thought she mumbled that they could send a 5 gift voucher as a gesture of good will. This can take up to 7 working days. yup ery poor customer service boycotting argos now going to try with tesco, WHEN I WAS WAITING TO COLLECT MY DYSON VACUUM CLEANER I SAW POSTERS ALL OVER THE STORE SAYING 25% OFF DYSON PRODUCTS WHEN YOU TRADE IN YOUR OLD VACUUM CLEANER . No notes are made on their computers, that others working there might find useful. The employee took my order and same again asked me to spell my name. Argos on the App Store To see all content on The Sun, please use the Site Map. I explained about the failed saturday delivery and extra charge, the fact that the parcel was a mess and had been passed around among drivers and finally, that what I had received was PINK and resembled a CHILD'S TOY. Normally when you pay a company (rather than an ebay seller or individual), then it is always pending until that company processes your order and captures the pending payment. When eventually I managed to get one that I wanted the filling was insufficient and lost its shape and volume within a few weeks. 3 weeks ago i bought laser hair removal system from argos i had asked casier this prodact 30 days guarantee she said ofcours look at the screen you can chang and i live in England short time for learn English my English not wery well now, im still learn but ARGOS stole my money and they are played whit me i spoked costemer sevice staff she didnt looked the prodact and she decieded to exchange 10 minuts later i went to home bring more many she said to me we havent got any other prodact keep your prodact this is yours for healty reasons we didnt do any think i never used i never opened but they didnt chec they dont no what they are doing This review was chosen algorithmically as the most valued customer feedback. Taking money for products which are not available. I have searched for this model all over and do not see any relevant link other than argos. I never received an order acknowledgement email and there is no Fast track order on their systems. WHAT ABOUT CUSTOMER PROTECTION BECAUSE YOU CAN BET THAT HAD IT HAVE BEEN A MATTER OF HOURS BETWEEN ME RETURNING THE USED IPOD AND NOT MINUTES THEY WOULD HAVE ACCUSED ME OF SWAPPING THEM OVER AT HOME WHEN I THINK THAT PROBABLY THAT IS WHAT A MEMBER OF STAFF HAS PROBABLY DONE. For other inquiries, Contact Us. I just happen to have a name thats been in conflict with their past. PayPal transaction is still going through even though Argos order I spent nearly 1,000 on furniture (which they took from my credit card in record time). Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. One incident quoted, involved a paddling pool being mistaken for a sink! 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. I fully intend to take the matter further up the chain of command until i get a satisfactory out come. I went to order something on Argos today, proceeded to the pay in 3 and changed my mind. 15mins, I started shifting from one foot to the other and leaning heavily on the counter, as I tried to control my annoyance. I explained everything again at length (including the info from the courier - for which she demanded a name, that I refused to give up, to the same people that are "not allowed" to give customers their own names!) I didn't receive a confirmation email after ordering. My order was not in stock and i was told they cant sell me anything thats not in stock. It couldn't be easier to shop for what you love and need; whether you need toys for the kids or want to update to the latest tech, you can browse all the latest deals, create a Wishlist and order products on the move from wherever you are. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Argos told us it's currently experiencing a high number of calls to its customer service line due to the coronavirus crisis, but says it aims to refund shoppers who've been charged but not received their orders "as soon as possible". argos taken money but no order confirmation Argos - Argos Staff could not find items I wanted to buy. I quote: "This is because the payment will be rejected by Argos as no order has been placed, this payment then gets placed into Paypals holding account. The retailer told The Sun this is unrelated to customers being charged for unprocessed orders. Not to mention surfing, skiing. Operator in put the order in to the computer and found that the paper work had not even been forward to the warehouse for dispatch. I called again, and was told that actually, no-one stopped the order when I asked them to, so once again, it would take a few days to get my money. Pay in 4 Transaction on a Failed Order - PayPal Community I was unhappy that this had happened, but at least I would get my money back. argos taken money but no order confirmation The counter attendant smirked and asked how you would spell that. I sent a messenger message to Argos who said the extra charge would be refunded. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I WENT FOR THE EXCHANGE BUT WHEN I COLLECTED IT FROM THE COUNTER IT WAS A BLACK USED IPOD COVERED IN SCRATCHES BUT PACKAGED AND CATALOGUED TO LOOK LIKE NEW STOCK, I SUPPOSE IT WAS JUST LUCK THAT I HAD OPENED IT IN THE STORE AND NOT WHEN I RETURNED HOME. Help!! What a load of s*** they feed to people day in and day out. Customer service is shocking Nice excuse for them, I suppose, so they can't deliver what IS available, because nothing is! Shoppers will have 30 days from when stores fully reopen to return their goods. So I called the person that had signed the letter (not charmless 'Lisa'). DO NOT BUY ELECTRONIC GOODS FROM ARGOS, Hey everyone, the citizens advice can put your cases through to trading standards who will get your money back! THE GIRLS ON THE COUNTER SAY THEY HAVE NO IDEA HOW A USED MODEL GOT IN STOCK AND GAVE ME THE CORRECT IPOD AND COULD NOT GET ME AWAY FROM THE COUNTER AND POTENTIAL NEW CUSTOMERS QUICK ENOUGH. After a month, I called to find out when to expect delivery, only to be told that half of our order had still not reached them - by that they meant that only half of the actual items, e.g. If you've been charged, we'll automatically refund your money back to your bank account and you should try placing the order again. This content may be old or outdated. I HAVE SENT EMAILS AND LETTERS OF COMPLAINT AND THERE REPLY IS AN INTERNAL INVESTIGATION WHICH I WILL NOT HEAR ABOUT DUE TO DATA PROTECTION. Standalone Argos stores are currently shut, while branches in Sainsbury's supermarkets are open for collecting pre-paid orders only. LOLICOPTER! When asked why this has never happened before they said it was a clause on the receipt. This is a great space to write long text about your company and your services. i would also advise to contact Paypal as they may be able to speed this process up ". We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. salesforce license management best practice The response? Nothing will come of this. Editor, Marcus Herbert, [DISCLAIMER: Any posts made by myself are my opinions and do not represent my employer]. By this time i was getting very angry with being messed around again rang the operators and after an even shorter chat with the operator where i admit my tone was a little terse i was put on hold again and after about a minute finally got through to the escalation team. The poor manager (only a young lad) then had to stand and apologise to me because some woman called 'Lisa' had decided that they needed to investigate the matter before they would give me back my money and had put a block on the order so no one else could even get into it and tell me what was going on, let alone issue me my refund. I am awaiting my apology but I do not get it. She seemed to think that her appalling, rude, unhelpful attitude, constituted a personality. I was so worried . I was more than a little steamed, but didn't have time to make calls so started preparing for the wedding and dashed out to get what was needed. Thank God I did not pay an order online where I would realize two weeks later they will never deliver this and I would have just wasted time having to order different one after I would figure this out. Our reason for ordering all this in the first place was because we had moved into an unfurnished place. How on earth does that work? I had this last week, I got charged twice and only received one order confirmation. She did not strike me as being happy in her job but did tell me that "Lisa will investigate this thoroughly". my daughter bought an mp3 player but i couldnt find the recit to take this product back as it went falutey i then just took in and she said thats your own falut you should look after your i was affended by this behaver but i thought to leave the shop as i would get arrested for being angrue my daughter then is to never sahop at argos again her grandma was disapointed and want to takew things ferther she new they would just laugh so she let it. Is 10 days normal? money stuck in pending transaction - MoneySavingExpert Forum Argos shoppers furious as hundreds of pounds taken from accounts Sports pages oneills on every Gaelic top. This is because the payment will be rejected by, as no order has been placed, this payment then gets placed into Paypals holding account. I went into the Argos store today and they seem to think because the order failed and I'm received no confirmation emails from them then within a couple of days the money should go back . If it's been two hours since placing your order, and you haven't had a confirmation email yet or there was an issue during payment, your order may not have gone through and it could appear in your account as pending. he said no. Solved: I went to order something on Argos today, proceede - PayPal Mumsnet carries some affiliate marketing links, so if you buy something through our posts, we may get a small share of the sale (more details here). The Sun website is regulated by the Independent Press Standards Organisation (IPSO), Our journalists strive for accuracy but on occasion we make mistakes.