With over 120 hotels of 4 and 5-star quality, Iberostar Hotels & Resorts offers hotels and resorts for its guests to enjoy a wonderful stay on the beach, with golf, spa & wellness, in addition to being the ideal place for weddings and conventions. Office 6 18002 Cherkassy Ukraine Tel. : +3800509071212, 205, Gorodotska Str.79015 LvivUkraineTel050 327 4665e-mail: upslviv@lviv.farlep.net, 7-B Kazantseva Street, office 26 87500 Mariupol Ukraine Tel. : +380509620506, 9A, Lubechskaya Street 14000 Chernigov Ukraine Tel./Fax: +380462604513 Mob. I have to start by saying my husband and I love the Iberostar Playa Pariso. We had a party of 10 and when we arrived at the hotel we made reservations for the week. Ideally, I would like a full refund and some form of compensation for the emotional distress endured there. Offering guests a wide variety of wellness-focused options including an onsite state-of-the art fitness center, in-room training programs, and plenty of tasty but healthy food options at EVEN Kitchen & Bar. When you log in, choose to sign up to Horizons to enjoy discounts and benefits. God bless you. Reserve your stay with Iberostar Hotels &Resorts. Press Room Customer Service About Us Contact Us. If not, then I will seek legal action to try and terminate my contract. Easily manage and review your account and beneficiary information. So beautiful, so lathe and quiet. Their free membership prices are on iberostar.com. Reservations should be made using the Booking.com platform only where you intend to visit and stay at the property. It's crazy to me that will not honor their own wording, but I'm looking into legal repercussions.Do not purchase this membership under any circumstances. Contact - IBEROSTAR Group You can easily stay on track while in Eugene, whether on our local running paths or in our 24/7 state-of-the-art fitness studio. This review was chosen algorithmically as the most valued customer feedback. We joined with the intention of only using the grand resorts and were assured the 25% discount would be applied to the grand resorts. cannot be applied to the complementary product. My friend and I recently went on vacation to one of your hotels in Cuba. Following my return to the hotel the staff were very sympathetic and attempted to make the second week of the holiday as comfortable as possible, however it in no way compensated for the pain and discomfort I endured. To edit a review youve already submitted, contact our Customer Service team. We are so disappointed. Even in the horror time of war , you will always be welcomed with smile in the lobby of Aurora hotel in Krivoy Rog. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. As we continue to monitor what's possible and adapt as necessary, we've made changes to our loyalty programme to help you enjoy your benefits longer. Check your selected option for more info. Highly recommended if you love worldwide Iberostar and at cheaper prices than anyone else. Located close to shopping and dining at The Battery and Cumberland Mall, find balance with a healthy meal at EVEN Kitchen & Bar or unwind by spending time at a ball game with friends. Iberostar is here to help, from assisting with your RFP Request or simply finding out more about the amenities the hotel offers. : +380472564356 Mob. Iberostar.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. In front my face he expressed concern and sympathy; but then behind close doors told his manager that I shouldn't get a full refund. : +380504355310 Mob. Write to us at prensa@iberostar.com, or call us at +34 971 077 000. : +380951827363 Fax: +380542619423 E-mail: upssumy@ukr.net, 23, Grushevskogo Street 46001 Ternopol Ukraine Tel. The lack of signs indicating a potential slippery surface is a failure in the "duty of care" incumbent upon the hotel to protect its customers, although once again the hotel denies this happens. Laundry service. Free parking. Are you a resident of the Canary Islands? Alternatively, immerse yourself in the history and tradition of destinations like Montenegro.The portfolio of Iberostar Beachfront Resorts excludes Iberostars interests in Cuba. We have contacted customer service several times without resolution. The room was clean, neat, and well-heated. Here are 8 tips for writing great reviews. All come with a flat-screen TV and mini-bar. Oksana Yavdohina - Krivoy Rog, Dnipropetrovsk, Ukraine | : +380507654743, 15/1, Pervomayskaya street, office 3 39600 Kremenchug Ukraine Mob. View this and more full-time & part-time jobs in Islamorada, FL on Snagajob. From Mar 1, 2022, your chosen cancellation policy will apply. No one takes responsibility for their mistakes with this company, it is not run very professionally at all. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Despite repeated attempts to engage the Iberostar Group they have refused to respond to any correspondence, I assume in the hope I will go away. However irrespective of the cause the hotel has a duty of care to ensure the floors are safe for guests. Good Buffet breakfast., Swimming pool included in the price, good buffet breakfast, probably one of the best quality hotels in Krivyi Rih., Everything is okay. But here, is like another world. The portfolio of Iberostar Beachfront Resorts exclude Iberostars interests in Cuba. Between our in-room fitness equipment and our signature sleep experience, you'll find balance while visiting our hotel. Important information regarding your Horizons account. Additionally, you can keep focus on energy, health and wellness in our state-of-the-art gym or with our in-room fitness equipment, followed by a refreshing shower in our spa-inspired bathrooms. Kiev 20A, Molodogvardeyskaya street 03151 Kiev Ukraine Tel. Reikartz Aurora Kryvyi Rih accepts these cards and reserves the right to temporarily hold an amount prior to arrival. To help us do that, please fill in the following form: Iberostar Hotels & Resorts is the leading tourist hotel chain with a presence in the major tourist destinations in Spain, the Mediterranean, Mexico and Caribbean. Iberostar The Club Vacation Club Membership Resales By Owner We were supposed to be staying (4 adults, 4 children) for a week-long vacation (saturday - saturday), but less than 24 hours into our stay, my husband was given something in either his drink or the food he consumed that almost killed him. We were staying at the hotel Iberostar Nadia and Iva who work on reception are disgusting their attitudes whilst asking for help was atrocious do not recommend thi Hello, Reikartz Aurora Kryvyi Rih accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Verification can help ensure real people write reviews about real companies. https://www.ups.com/us/en/supplychain/Home.page? We have had nothing but problems since we returned home. We promise you the lowest available price online, or well match it and give you five times the IHG One Rewards points, up to a 40,000-point maximum. We always work to improve the user experience:- Bug fixes and performance improvements. Contact Us | Iberostar Local Experiences If they weren't in the vicinity carrying out their duties, why were they there? Additional sorting options might be available (by type of traveler, by score, etc). Iberostar The Club memberships offer additional luxury on top of the many luxurious experiences offered by their world . But here, is like another world. 1 877 834 3613, Costs 13p per minute + phone company's access charge. We hadnt been on a vacation since the start of the covid SAFETY NOTICE: ComplaintsBoard has analyzed IberoStar and determined that it has perfect credibility and is completely trustworthy, with a legitimacy rating of 91%. Stay Well at our Long Island City Hotel near the Queensboro Bridge and the Queensboro Plaza Subway Station. 3 floorZhytomyr, 10029 Ukraine Tel 380 412 422422 Tel 380 967 230294Tel 380 991 719988Tel 380 412 485448Tel 380 951 803118Tel 380 979 181711 E-mail: sbs_ztm@bigmir.net. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. I want my money back for being charged 2 times. When I finally talked to a manager, Ephraim Torres, he said no one told him what happened. Now 298 on Tripadvisor: Iberostar Selection Cancun, Cancun. Only a customer who booked through Booking.com and stayed at a specific property can write a review. To sum it up, I feel like my 5 day vacation was really 2.5 days of camping .5 days of changing resorts and 2 days of resort, a lot to pay for this experience. Copyright 2023 Apple Inc. All rights reserved. Free parking is available at a location nearby. Feel refreshed with a spa-inspired shower after a day at the beach or on the golf course. We've sent you an email so you can confirm your subscription. Children 6 and above are considered adults at this property. Whether you join us for a short stopover or a long stay, EVEN Hotels are here to make sure you keep active, rest easy, eat well and accomplish more every dayeven when youre away from home. I can't tell you the number of emails I have sent inquiring about important details for my clients arriving inn a few days. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. : +380577123707 E-mail: wig@kharkov.ua, 6, Kommunarov (Vorontsovskaya) str. Big rooms, nice beds , the breakfast is perfect and the restaurant design is just breathtaking. What a waste. On arrival we checked into our hotel room to find that the room dirty and felt like a sauna, 81 degrees and humid. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. Desired outcome: An obvious breakdown or failure to follow the most fundamental and critical of policies, yet the hotel is adamant that the staff had not cleaned the floor because they have a policy. Tired of having your wellness routine disrupted when youre traveling? : +380362634203 Mob. : +380675698681, 2, Senatorky Levchanivckoyi 43016 Lutsk Ukraine Tel. I was actually told that if I found a lower rate on line they would match itseriously are you kidding me what did I pay all of this money for. It goes against our guidelines to offer incentives for reviews. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. She needs to be FIRED! Comfortable room good bed and shower. We offer you different ways of contact so you can receive answers to inquiries as soon as possible. This experience ruined my birthday vacation. We really expected more from Iberostar. : +380352421022, Uzhgorod Ukraine Tel./Fax: +380312236392 Tel. Contact | UPS - Ukraine This will surely increase the credibility of your complaint. Add the email addresses separated by a space to which you would like to send your search: Add the emails to which you want to send the offer and separate them with a space in between each one: Are you a resident of the Balearic Islands? : +380504450800, 24, Faleevskaya Street, office 8 54001 Nikolaev Ukraine Tel. : +380362621033 Tel. Posted 5:07:45 PM. : +380674823005 Mob. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL. This was a direct lie. You're currently viewing this site in a different language. We decided this was just how your resort was and decided to try and proceed. They're also applicable regardless of the comment's tone. All rights reserved. Thanks for all, What cab I say? 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