Timeshares appeal to consumers with disposable income and extra vacation time, two qualifications that a fair amount of elderly individuals meet. I have a loan for a $30,000 car, yet I have no car, "I have been completely ripped off." The couple purchased the points from Diamond Resorts International, a $2.2 billion timeshare corporation that claims to hold about 400 properties worldwide. I purchased a timeshare back in 2002 at Kaanapali Beach club and enjoyed going there for 5 years but aI was totally turn off by the fact that the maintence fee's doubled in 5 years. While we have repeatedly asked to be released from our ownership, and have made our displeasure known, we continually receive emails promoting "specials". Im constantly getting transferred and put on hold. Ripoff Report Needs Your Help! We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Diamond Resorts, Diamond Resorts earns 94% level of Trustworthiness. I would like to resolve the issue of my card being charged without my consent. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Read our Newswire Disclaimer. We have filed criminal charges Cleveland Georgia, ENDBAR FOUNDATIONS INC efi demolition equipment, Endbar Foundations Screwed me out of $2000 on the 1st job and $29,970 on the 2nd Job over 10 Months of work gone. Who's crazy enough to start this website? After a year or more of paying payments and trying to go to a resort in South Carolina I am told they are not booking at this resort and not sure why. Las Vegas Nevada, Diamond Resorts International Buyer Extremely Alert Scams before you Sign any contract to make any purchase Las Vegas NV, Diamond Resorts International Transitions Diamond Resorts Transitions Program Added an contract condition that rules out elligibility to Transition out of ownership Las Vegas Nevada, Diamond Resorts International Nicole Sanders Quality Control The Diamond resorts complaints regarding the Lusks speaks to a larger issue about elder abuse within the timeshare industry. Diamond Resorts Gets Very Weak Customer Support Rating. We are appalled at their behavior and wish we had never gone to that original meeting. This review was chosen algorithmically as the most valued customer feedback. They could care less about customer service. 2023 Trustpilot, Inc. All rights reserved. I feel like I was taken for a scam. With access to a world of entertainment and activities, a Diamond membership ensures that people are always looking forward to vacation. Las Vegas Nevada, Diamond Resorts International Hilton Grand Vacations Never ending changes, costs going up, services going away, resorts are not kept up, upscale initially, worse than what I traded and way more expensive. As an extremely disappointed owner in the resorts, I attempted to simply return to them free and clear the contract, fully paid off, I had with them. When I asked to speak to a Manager or someone higher up in the company I was told that I was as high as I was going to get so just pay up. We were held for 6 hours and where so brow beaten by the end of the meeting would would have signed anything to get out of there. On September 11, I enthusiastically paid the deposit and filled out the contract. I called again earlier this week to book a Maui or Big Island vacation for next October. I thought Hilton was a company that could be trusted but I was clearly mistaken. Cision Distribution 888-776-0942 I am disgusted by the service I received by leeanne. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information. . Today's call went on for an hour where I was left on hold for 30 minutes and then hung up for a survey! The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Search consumer complaints, reviews and information about diamond-home-remodeling. I had a all points cruise I booked thru diamond resorts it was 17000 points and it was with royal caribbean to alaska for 1 week in June 2020. Your company did not verify any information on the card. i spent two hours trying to start ball rolling to reliquish my ownership to no avail so far. Verification can help ensure real people write reviews about real companies. We were completely misled about everything, we didn't get to use any of "free trips" due to Covid which they will not honor, they lied to us about a free trip they gave us and then turned it into a sales pitch to upgrade. Give me my $900 back and stop stealing the little bit of disability I get monthly. Advertisers above have met our I think I have paid enough to this company for something that is never used. When looking at the contract, it states our total purchase price is well over $40,000. I was told again, there is no availability. I was at the resort in 2005 and she told me that my weeks had doubled in value and I said that I wanted to sell them. While we do not disclose member details publicly, we expect the issue to be resolved imminently.. My fianc paid $38,000+ for her shares. If you really want a time share, stay away from Diamond reserts & Hilton Vacations. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Ferndale WA. Desired outcome: Diamond resorts refused to move dates of our package or refund even with these circumstances. Some consumers also claim that the concept of points may be intentionally confusing to the elderly. for 2weeks a year for a 2 bedroomunit on the 8th or 9th floor.I sold the 2 weeks for $4,000. I am actually considering just walking away and letting it go into foreclosure. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks. The worst of scams and awful product & customer service, walk away from the timeshare and cut my losses, Failure to credit my account for payment made June 19, 2022, By back the land, Im tired of paying taxes on a undeveloped area. Estimated amount consumers saved since 1997: $15,590,010,907. . I wish I had never said yes and signed the papers. Refund of the stay and packages as this was an uncontrollable situation. In late December, Diane Burkhart sent a complaint to the FBI describing how her 88-year-old father agreed to purchase $250,000 worth of timeshare points over the course of 18 months, from 2016 . In late December, Diane Burkhart sent a complaint to the FBI describing how her 88-year-old father agreed to purchase $250,000 worth of timeshare points over the course of 18 months, from 2016 until late 2017. Copyright 1997-2023 Ripoff Report. Read full review of Diamond Resorts and 1 comment. Rather, as Diamond alleges, Timeshare Exit Team's exit services amount to nothing more than instructing timeshare owners to cease making payments leading to foreclosure or loan default, damaging the owners' credit hardly a solution worth the many thousands of dollars of fees these defendants charge for it. Lots of games with the Salespeople. Spectrum Cable Spectrum Came into my home, damaged my PC and leaves me screwed. Diamond Resorts still can't explain why it sold $250,000 worth of In the hotel they had a whole bunch of people that their tags said guest services. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Shohrab Chowdhury Shorab, Mohammed Shohrab, Shohrab Bengali Heed this warning about Shohrab Chowdhury. Sign up to receive our free weekly newsletter. Salespeople standing outside by the property lured the interested couple into a timeshare sales pitch, Burkhart says. I hope this helps other people avoid being scammed like we were. Scottsdale Arizona, Diamond Resorts International high pressure sales, low quality resorts LAS VEGAS NEVADA. Consumers want to see how a business took care of business. Desired outcome: This year's Diamond points aren't even listed. Who is ED Magedson - Founder, Ripoff Report. from 8 AM - 9 PM ET. Though he is no longer the CEO of Diamond, he recently wrote a book about the ins and outs of providing good hospitality service based on his experience at Diamond. I'm 8 months out trying to book a vacation and I cant. But in recent years, the industry has instead switched over to points, or the concept of being part of a vacation club at any hotel of your choosing. Diamond Resorts International 2 tier 2 instead of 1 tier 4 Diamond Resort Exchange rip-off Las Vegas Nevada . Diamond Resorts Review: foreclosure without notification After all, consumers unhappy with their timeshare purchases tend to have little recourse. "Our top priority is protecting our members from unscrupulous companies who try to take advantage of them.". We are continually told we cannot terminate our membership as the contract we signed is clear. De Ruyter New York, Progressive RV insurance Blowing me off. Diamond Resorts encourages timeshare owners who may be interested in adjusting their contracts to contact their developer for options. Felt like I was talking to a a slimy used car salesperson. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 4 social media accounts. It's SO frustrating and that is why I would like to get out of Diamond altogether. Still, the hours-long hard-sell has long been known to be the industry's bread and butter. ConsumerAffairs is not a government agency. After giving in to Branson Missouri, Diamond Resorts International Diamond Resorts International will ripoff your hard earned money. Business Started Locally: 8/21/2008. It is a total ripoff as whenever i try to book a hotel there is no availability, Desired outcome: The timeshare is hard to use and reserve, the fees were never disclosed, and we were told we were getting their special rate. Here are 8 tips for writing great reviews. Timeshares used to be tied to a specific property, where people who owned partial deeds had the right to vacation for a set amount of days each year. Desired outcome: Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. We encourage all members with any questions to contact us directly so we can work together and identify solutions that are built with their best interests in mind, Diamonds press team added. Enjoy reading our tips and recommendations. Court Order Says Diamond Resorts Suit Alleging Massive Timeshare Exit At the sale they told me that they would always communicate with me in Spanish and then tell me that they don't speak Spanish. [protected]@yahoo.com. Just save up for a vacation on your own. We conducted a search on social media and found several negative reviews related to Diamond Resorts. Share. Here's what the letter states at the bottom, that I received YESTERDAY: "This promotion is sponsored by Vacation Reservation Center and fulfilled by Diamond Resorts International Marketing, Inc. ("Diamond Resorts"), in order to introduce you to vacation ownership with Diamond Resorts. I'd like my 11,500 points from Sedona Springs and my 2023 Diamond Points in my account now. We were told no problem to book in Myrtle Beach- they don't even have a Mrytle Beach OPTION! Burkhart asked Diamond to modify the agreement so that she could possibly get the other timeshare loans cancelled. We value your privacy. It never got lowered, she was fired nobody contacted me. The sales people lie to you. We have already paid $24,134 and weare not seeinganyvalue in the product that we arefinancially responsible for. She writes that they immediately regretted the purchase. Jan 21, 2023. Despite a high level of trust, our investigation found issues with Diamond Resorts's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. I've been disappointed with Diamond Resorts since I purchased the timeshare but now it's worst than ever. Asked on the social media platform if he considers it appropriate to sell $250,000 worth of timeshare points to an 88-year-old, Cloobeck replied, Absolutely no way! Only 21% of 0 complaints were resolved. Told us they would charge us in full if we did not go to the presentation and wanted to cancel after weve already made airfare renting a car and other plans in Hawaii. However, several weeks later when I went to activate my membership, the website had disappeared! Diamondresorts.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats. Helpful? She primarily writes about how consumers, taxpayers and businesses are affected by corporate and government policies. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Don't let them get away with it! Let the truth be known!, Diamond Resorts International Hilton Grand Vacations, Diamond Resorts International Transitions, Diamond Resorts International / Ocean Beach Club. Copyright 1997-2023, Ripoff Report. still nothing. Consumers love to do business with someone that can admit mistakes and state how they made improvements.
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